E-commerce from a customer’s perspective
I belong to several website design and development groups. Recently there was a discussion on what a client/customer would look for, what they want to see, including what annoys them when shopping online.
My personal pet peeves are:
- Having to create an account before I even purchase anything or add to a cart. I will go elsewhere.
- They don’t realize that the US Virgin Islands uses the USPS.
- Having to contact the business to see if they ship here.
- Shipping being calculated as a foreign or international destination.
- I have
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